Contact Options
Via Web - Valimail Support
Via Email - [email protected]
Via App - Valimail Support
Accessing the messenger window
The messenger will be available directly in the Valimail app:
Navigate to app.valimail.com
Login to your account
Click on the messenger icon in the lower right corner
Valimail AI Chat
The Valimail AI is here to help with all inquiries directly from the messenger:
Open the messenger window
Click on "Ask a question"
Logging a Ticket
From the messenger window click on "Ask a question"
After the AI reply, you can click on "Get More Help" to open a support ticket
Click on "Create Ticket"
Fill out the ticket creation form
