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Frequently Asked Questions

Rocky Radu avatar
Written by Rocky Radu
Updated over 7 months ago

Who is my Partnership Manager?

To locate your Partnerships Manager, visit here

Michael Chester - VP of Global Partnerships

Betty Tapia & Ken Ledyard - Strategic Alliances

Kieran Stewart - Channel Partners

How do I contact the Sales team?

To locate a member of the sales team, please take a look at the territories map here

Enterprise: 15,000+ employees

MidMarket: 500-14,999 employees

SMB: 1-499 employees

How do I refer an account to Valimail?

All referrals should be submitted for Deal Registration using this portal

How can I check the status of an opportunity referred?

You will receive an email notification when a registration is approved or denied. You can also reach out to your Partnerships Manager with any questions here

Where can I find sales materials?

Here you will find a selection of materials including product one-pagers, tutorials and an elevator pitch!

Where can I find marketing collateral?

Customer case studies, whitepapers and link to Valimail’s social media channels can be found here

I’d like to co-brand a piece of Valimail content, who can help?

Contact your Partnerships Manager by email, include the piece of content you’re interested in co-branding, then provide a copy of your company logo and contact details. We’ll take it from there!

I want to send a customer or prospect some Valimail swag, who can help?

Contact your Partnerships Manager by email and let me know who you want to send swag to!

How do I gain insights on a domain?

Check if DMARC is properly configured on a domain here. To learn about the analysis, take a look at this guide

No policy: At high risk from domain spoofing & impersonation

p=none: Registered domain but not correctly configured, without an enforcement policy they are still open to domain spoofing & impersonation

p=quarantine & p=reject: Enforcement policy enabled

How do I get help from a Valimail SE or request a demo of the Valimail platform?

Feel free to reach out to the Partnerships team at [email protected] with any questions or support needs—they’ll be happy to connect you with the right resource

What technical enablement is available?

Valimail provides a range of enablement options, including demo certification, solution overviews, platform reviews, and advanced onsite training. Contact the Partnerships team at [email protected], and they’ll help determine the best option for you

We’re interested in planning an activation event, how do we get started?

Contact the Partnerships Team at [email protected] to discuss the details. Key considerations include the event’s purpose, timing, target audience, and budget requirements

How will I get compensated for deals that are registered and closed?

Valimail offers competitive margins for all partners, along with deal registration protection. For details on payouts and eligibility, please contact your Partnerships Manager

Have a question we haven’t answered?

Reach out to the Partnerships team at [email protected] and they’ll be happy to assist

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